Internet Services — Order Form – TechAuthority.shop by Airdesk

1. Connection Type

Standard business nbn® — TC4, asymmetric. Best for 1–50 staff.

NBN 12/1

Entry · 1–2 staff

From $79/mo

NBN 25/5

Small team · 2–5 staff

From $89/mo

NBN 50/20

Growing team · 5–10 staff

From $99/mo

NBN 100/20 ⭐ Popular

Standard office · 10–20 staff

From $109/mo

NBN 250/25

High speed · 20–40 staff

From $139/mo

NBN 500/50

Ultra fast · large teams

From $119/mo

NBN 1000/50 Gigabit

Max speed · FTTP/HFC only

From $149/mo

NBN setup & installation fees

Standard installation	$0 — included For most existing premises, regardless of contract term.
New Development Fee	$300 if applicable New builds, sub-divided or never-connected premises only. Confirmed before order.
Subsequent Install Fee	$297 if applicable If a new physical nbn® installation is needed. Confirmed before order.
Incorrect Call Out Fee	$165 if applicable Only if a technician finds no fault on Airdesk’s side. Rare.

These are nbn® Co pass-through charges — not Airdesk fees. We confirm all charges in writing before processing your order.

2. Support Package

Bronze

Business hours support. Standard fault resolution. Best for non-critical sites.

Silver

Extended hours support. Faster fault resolution. Recommended for most businesses.

Gold

24/7 priority support. Fastest SLA. For uptime-critical environments.

3. Contract Term

For NBN: longer contracts attract lower monthly rates. No lock-in means month-to-month — cancel anytime with 30 days notice.

No Lock-in 12 Months 24 Months 36 Months Best value

4. Installation Address

Street Number *

Street Name *

Suburb *

State *

Postcode *

Unit / Suite

Building Name

Preferred Activation Date

Preferred Time Slot

Site Access Notes

5. Business Details

Registered Business Name *

Trading Name

ABN *

Building / Site Type *

Business Hours

Staff at This Site

6. Primary Contact

Full Name *

Position / Title

Email Address *

Mobile / Phone *

7. Network & Options

Network Type

4G Failover (NBN only)

Promo Code

Service Alias / Label

Additional Notes or Special Requirements

Before you submit, please note:

Submitting this form is a service request only — it does not charge your account or commit you to a contract.
Our team will contact you within 1 business day to confirm your address qualification, connection type and any applicable fees.
For NBN plans: standard installation is free. Exceptional fees (new builds, subsequent installs) will be disclosed in writing before any order is confirmed.
For Enterprise Ethernet: setup fees and fibre build costs vary by contract and site — all confirmed in writing before work commences.
Your connection will not be active until Airdesk confirms the order in writing and you have accepted the service agreement.

36-month contract install	$0 for eligible sites Subject to site qualification. Sites requiring extended fibre builds may still attract a contribution fee — confirmed before order.
24-month contract install	Reduced fee applies Exact amount depends on site location and nbn® zone. Quoted before confirmation.
12-month contract install	Higher fee applies Exact amount confirmed before your order is processed.
Enterprise Ethernet Setup Fee	May apply One-off service establishment fee. Disclosed before order.
Fibre Build Contribution	May apply If new fibre is required to reach your building. An nbn® Co charge passed through at cost — no Airdesk margin added.
Cancellation Fee	May apply Only if you cancel after installation has commenced. Outlined in your service agreement before work begins.
Incorrect Call Out Fee	$165 if applicable Charged by nbn® Co only if no fault is found on Airdesk’s side.

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