{"product_id":"airdesk-nbn-100-20-business","title":"Airdesk NBN 100\/20 Business","description":"\u003ch2\u003eAirdesk NBN 100\/20 — Standard Business Internet\u003c\/h2\u003e\n\u003cp\u003eThe most popular business nbn® tier. Handles 10–20 simultaneous users, HD video conferencing, cloud storage and VoIP without breaking a sweat.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eDownload:\u003c\/strong\u003e Up to 100 Mbps\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUpload:\u003c\/strong\u003e Up to 20 Mbps\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eData:\u003c\/strong\u003e Unlimited\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTraffic Class:\u003c\/strong\u003e TC4 Business Grade\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eContract:\u003c\/strong\u003e No lock-in, 12, 24 or 36 month\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eStatic IP:\u003c\/strong\u003e Included\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e4G Failover:\u003c\/strong\u003e Optional add-on\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSetup \u0026amp; Installation Fees\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eStandard installation: $0.\u003c\/strong\u003e For most existing business premises, there is no setup or connection fee regardless of which contract term you choose. Contract length does not affect the installation cost for standard NBN connections.\u003c\/p\u003e\n\u003cp\u003eThe following NBN Co fees may apply in exceptional circumstances and will always be disclosed to you before your order is confirmed:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eNew Development Fee ($300):\u003c\/strong\u003e Applies if the premises has been recently built, rebuilt or sub-divided, or if nbn® equipment has never previously been installed there.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSubsequent Installation Fee ($297):\u003c\/strong\u003e May apply if a new physical nbn® installation is required at a premises where one has not already been completed.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIncorrect Call Out Fee ($165):\u003c\/strong\u003e Charged by nbn® Co if a technician attends and finds no fault, or the issue was caused by equipment on your side of the network boundary.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThese are nbn® Co pass-through charges — not Airdesk fees. We will always confirm whether any apply at your address \u003cem\u003ebefore\u003c\/em\u003e processing your order. The vast majority of existing business premises attract none of these charges.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eComplete the order form to get connected. Our team will contact you within 1 business day to confirm your address qualification, connection type and installation date.\u003c\/em\u003e\u003c\/p\u003e\n\n\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\n\u003ch3\u003eWhat is the difference between business NBN and residential NBN?\u003c\/h3\u003e\n\u003cp\u003eBusiness NBN uses a higher traffic class (TC4) which prioritises your traffic over residential connections during peak times. It also includes a static IP address, faster fault resolution SLAs, and is backed by business-grade support. Residential NBN is designed for home use and does not include these features.\u003c\/p\u003e\n\n\u003ch3\u003eIs 100\/20 Mbps enough for my business?\u003c\/h3\u003e\n\u003cp\u003eFor most Australian small businesses with 10–20 staff, yes. The 100\/20 plan comfortably handles simultaneous video calls on Teams or Zoom, cloud apps like Microsoft 365, VoIP phone calls, and general browsing without congestion. If you have more than 20 staff or run data-intensive operations, consider our 250\/25 or 500\/50 plans.\u003c\/p\u003e\n\n\u003ch3\u003eWhat does the Bronze \/ Silver \/ Gold tier mean?\u003c\/h3\u003e\n\u003cp\u003eThe tier refers to the level of service included beyond the base connection. Bronze is the standard business connection. Silver and Gold include enhanced SLAs, priority fault resolution, and additional features. Contact us and we will explain which tier suits your business requirements and budget.\u003c\/p\u003e\n\n\u003ch3\u003eIs there a lock-in contract?\u003c\/h3\u003e\n\u003cp\u003eNo lock-in is available — you pay month to month with no exit fees. If you commit to a 12, 24 or 36 month contract the monthly price is lower. Most businesses opt for a 12 or 24 month contract to get the better rate while retaining reasonable flexibility.\u003c\/p\u003e\n\n\u003ch3\u003eHow long does it take to get connected?\u003c\/h3\u003e\n\u003cp\u003eOnce your order is placed our team confirms your address qualification within one business day. For most existing business premises with an active NBN connection point, standard provisioning takes 5–15 business days. New premises or those requiring a physical installation may take longer.\u003c\/p\u003e\n\n\u003ch3\u003eWhat happens if our internet goes down?\u003c\/h3\u003e\n\u003cp\u003eBusiness NBN includes a faster fault resolution SLA than residential plans. We also offer an optional 4G failover add-on — a backup connection that automatically kicks in if your primary NBN service drops, keeping your business online while the fault is resolved.\u003c\/p\u003e","brand":"Airdesk","offers":[{"title":"Bronze \/ No Lock-in","offer_id":52259570811163,"sku":"NBN-100-BRONZE-0","price":129.0,"currency_code":"AUD","in_stock":true},{"title":"Bronze \/ 12 Month","offer_id":52259570843931,"sku":"NBN-100-BRONZE-12","price":119.0,"currency_code":"AUD","in_stock":true},{"title":"Bronze \/ 24 Month","offer_id":52259570876699,"sku":"NBN-100-BRONZE-24","price":115.0,"currency_code":"AUD","in_stock":true},{"title":"Bronze \/ 36 Month","offer_id":52259570909467,"sku":"NBN-100-BRONZE-36","price":109.0,"currency_code":"AUD","in_stock":true},{"title":"Silver \/ No Lock-in","offer_id":52259570942235,"sku":"NBN-100-SILVER-0","price":189.0,"currency_code":"AUD","in_stock":true},{"title":"Silver \/ 12 Month","offer_id":52259570975003,"sku":"NBN-100-SILVER-12","price":179.0,"currency_code":"AUD","in_stock":true},{"title":"Silver \/ 24 Month","offer_id":52259571007771,"sku":"NBN-100-SILVER-24","price":175.0,"currency_code":"AUD","in_stock":true},{"title":"Silver \/ 36 Month","offer_id":52259571040539,"sku":"NBN-100-SILVER-36","price":169.0,"currency_code":"AUD","in_stock":true},{"title":"Gold \/ No Lock-in","offer_id":52259571073307,"sku":"NBN-100-GOLD-0","price":249.0,"currency_code":"AUD","in_stock":true},{"title":"Gold \/ 12 Month","offer_id":52259571106075,"sku":"NBN-100-GOLD-12","price":239.0,"currency_code":"AUD","in_stock":true},{"title":"Gold \/ 24 Month","offer_id":52259571138843,"sku":"NBN-100-GOLD-24","price":235.0,"currency_code":"AUD","in_stock":true},{"title":"Gold \/ 36 Month","offer_id":52259571171611,"sku":"NBN-100-GOLD-36","price":229.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0759\/8139\/0107\/files\/airdesk-nbn-100-20.png?v=1779863886","url":"https:\/\/techauthority.shop\/products\/airdesk-nbn-100-20-business","provider":"TechAuthority.shop by Airdesk","version":"1.0","type":"link"}